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Share Your Story on the Consumers Union Website
Consumers
Union, which publishes Consumer Reports has, generally, not tested
products
and filed reports on features that are important to people
with hearing loss. However, Consumers Union has established its “Hear
Us Now” project that gives voice to consumers who are experiencing
problems in the following categories: Internet, TV & Radio, Cable & Satellite,
Phones & Cell Phones, and Media Ownership.
If you are
experiencing problems regarding telephone, cable and internet services,
or equipment,
you are invited to “Share Your Story” by
going to http://www.hearusnow.org/other/share. The form at that website
will enable you to tell about your experiences in dealing with problems,
and perhaps solving them, in the listed categories. If you submit a story,
Consumers Union may edit it for clarity and return it to you for your
approval before publishing your story. Also, by accessing this website,
you may learn from the experiences of other consumers.
If people with hearing loss use this communication resource offered
by Consumers Union, visibility into the issues faced by this population
can be increased. Perhaps, if a sufficient number of stories are submitted,
Consumers Union may take an interest in testing and reporting on telecommunications
products and services regarding their use by people with hearing loss.
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